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Book a demo, ask about migration, or just say hello. A real person replies within one business day.
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Other ways to reach us
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Email
hello@helpdesk.io -
Phone
+1 (415) 555-0142 -
Office
548 Market Street, San Francisco, CA 94104
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Sales, migration and support questions all go to a real human on our team — never a dead-end form.
Before you write — you might find it here
Get in touch via the contact form. During early access we onboard new teams personally — we will set up your workspace, walk you through every feature, and help you migrate from your current help desk at no cost.
A resolution is counted when the AI agent fully closes a ticket without human help. Growth includes 1,000 per month; Scale and Enterprise are unlimited.
Absolutely. Our team provides free guided migration from Zendesk, Freshdesk, Intercom, Help Scout and Gorgias, including history and macros.
We offer 30% off for registered nonprofits and a dedicated startup program for companies under two years old.
Data is encrypted at rest and in transit. US and EU data residency are available, with custom regions on Enterprise.
Every plan includes support from real humans. Growth and above get priority response, and Scale and Enterprise get a dedicated success manager.