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HelpDeskio
Integrations

Plays nicely with your whole stack

Native, two-way integrations across commerce, CRM, dev tools and comms — plus a REST API and webhooks for whatever else you run.

Featured

The integrations support teams reach for first

Shopify integration cover Most installed
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Shopify

Commerce

See order, fulfillment and refund context inline. Issue refunds in one click.

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Slack integration cover New
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Slack

Comms

Two-way Slack: take action on tickets from a channel, get alerts that include context.

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Salesforce integration cover Enterprise
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Salesforce

CRM

Bi-directional sync of accounts, contacts and opportunities — no middleware required.

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Directory

Connect what you already run

Native, secure integrations across the tools customer-facing teams live in every day.

Commerce & payments

S Shopify Two-way
S Stripe Two-way

CRM & sales

S Salesforce Two-way
H HubSpot Two-way
S Segment Two-way

Dev & engineering

J Jira Two-way
L Linear Two-way

Comms & collab

S Slack Two-way
M Microsoft Teams Two-way
N Notion Two-way

Automation & voice

Z Zapier Two-way
T Twilio Two-way
Build your own

A full REST API & webhooks — for everything we don't already integrate with

Every endpoint we use internally is in the public API. Authenticate with a personal token or OAuth, paginate cleanly, and listen for webhooks on every event in the platform.

  • REST API with OpenAPI spec
  • Real-time webhooks
  • Granular OAuth scopes
  • Generous rate limits
api.helpdesk.io / v1 / tickets
HelpDeskio API code sample
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Don't see your tool?

If you can read its API, we can connect it. Tell us what you use and we'll get back within a business day.

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