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HelpDeskio
Pricing

Pricing that scales with your team — not against it

Every plan includes the AI agent, automations and free guided migration. No setup fees. Cancel anytime.

Monthly Annual Save 20%

Starter

For small teams getting organised.

$ 24 /agent/mo

Billed annually — 2 months free

Get early access
  • Shared inbox (3 channels)
  • Up to 5 agents
  • Knowledge base
  • Basic automations
  • Email support
Most popular

Growth

For scaling support teams.

$ 52 /agent/mo

Billed annually — 2 months free

Get early access
  • Everything in Starter
  • Unlimited channels
  • AI agent (1k resolutions/mo)
  • Visual automation builder
  • SLAs & advanced routing
  • Live dashboards
  • Priority support

Scale

For high-volume operations.

$ 95 /agent/mo

Billed annually — 2 months free

Get early access
  • Everything in Growth
  • Unlimited AI resolutions
  • Custom AI actions & tools
  • Advanced analytics & exports
  • Audit logs & SSO/SCIM
  • Dedicated success manager

Enterprise

For complex, regulated teams.

Custom

Tailored to your volume & needs

Talk to sales
  • Everything in Scale
  • HIPAA & custom DPA
  • Custom data residency
  • Uptime & support SLAs
  • Solutions engineering
  • Volume discounts

All prices in USD. Need 30+ agents or a custom contract? Talk to our team.

Compare plans

Every detail, side by side

A full breakdown of what is included at each tier.

Features Starter $24/agent/mo Growth $52/agent/mo Scale $95/agent/mo Enterprise Custom
Channels & inbox
Shared inbox channels 3 Unlimited Unlimited Unlimited
Agent seats 5 Unlimited Unlimited Unlimited
Mobile apps
AI & automation
AI agent resolutions 1,000 / mo Unlimited Unlimited
Visual automations Basic
Custom AI actions
Insights & security
Live dashboards
SSO / SCIM
Audit logs
HIPAA & custom DPA

Free guided migration

Our team moves your tickets, macros and history from any major help desk — at no cost.

No lock-in, ever

Month-to-month available, full data export on demand, and cancel in two clicks.

Real human support

Every plan talks to real people. Growth and up get priority response times.

Questions

Pricing, answered

Still unsure? Talk to our team — happy to help.

Get in touch via the contact form. During early access we onboard new teams personally — we will set up your workspace, walk you through every feature, and help you migrate from your current help desk at no cost.

A resolution is counted when the AI agent fully closes a ticket without human help. Growth includes 1,000 per month; Scale and Enterprise are unlimited.

Absolutely. Our team provides free guided migration from Zendesk, Freshdesk, Intercom, Help Scout and Gorgias, including history and macros.

We offer 30% off for registered nonprofits and a dedicated startup program for companies under two years old.

Data is encrypted at rest and in transit. US and EU data residency are available, with custom regions on Enterprise.

Every plan includes support from real humans. Growth and above get priority response, and Scale and Enterprise get a dedicated success manager.

Get started

Get started with HelpDeskio

Talk to our team — we will set up your workspace, walk you through every feature, and help your team move from your current help desk.

Free guided migration · No setup fees · Real humans behind every reply